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XBOX LIVE: Would you like to see a demonstration of a mod on Xbox Live? Then send us a message on Xbox Live. Gamertag: Geturgamefix
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FAQ's | General Questions

How are Geturgamefix products different than others?
First of all, all of our mods have been thoroughly tested and designed using all ROHS compliant parts. Secondly, you will find that the products offered by Geturgamefix are a good deal cheaper than those of our competitors. We try to make our prices as fair as possible.

 How long does it normally take to ship?
The average process time is 1 to 3 business days, but sometimes it can take up to 4 or 5 businees days to ship out. We try to avoid this as much as possible though. So normally 1 to 3 business days after you have placed the order, the package will be shipped out from our facility. Depending on what shipping option you chose it can take 1-5 business days from the shipping date for the package to arrive for our USA customers and a little longer for our international buyers. Business days are Monday through Friday.

 Can I send in my own controller for a cheaper price?
Yes you can ship your controller to our facility. If you take a look at the mail-in services provided on our products pages, you will see the install services that we are offering at the moment. We offer install services for most of our mods, but some we choose not to.

 Can this be detected on Xbox Live?
These mods can NOT be detected by Xbox Live HOWEVER we do not condone the use of them on Xbox Live due to the unfair advantage you may have over other opponents.  

 

FAQ's | Controller Questions

What type of warranty do you offer?
All controller mods come with a 90 days parts and labor (shipping & handling not covered). We also offer an extended warranty option of 1 Year that you can choose to add to your order at a low cost.
This warranty starts the day the item was delivered.

What type of refund policy do you offer?
All products and services come with a 7 day money back guarantee. You have 7 days from the date the item is received to request a refund. If returned during the 7 day money back guarantee period, the shipping and handling charges will not be refunded and there is a 15% restocking fee.

Can I get a custom mod on my Wireless or Wired Controller?
We are willing to take requests for custom mods to be done. Understand that not all mod ideas are within our capablility to do or even possible. Message us with your request, and we will respond with a quote.

 

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